JW Marriott Las Vegas Resort & Spa

This is a difficult spot to review because the overall property is beautiful. It's huge. Has tons of amenities. Is walking distance to a great upscale shopping center with wonderful restaurants.

However, the rooms have not been updated since the place was built. They are clean. Functional. Nice. But not up to JE Marriott standards in my opinion.

I was upgraded when I checked in to a two-bedroom suite, which was wonderful, but wasted on me traveling by myself for work and for only one night. Everything looks dated. See the pics.

Staff was friendly. Common areas chill and well maintained. Self parking was a long walk, but you could valet and I didn't expect anything else at a large resort.

I would stay again but would temper my expectations and would look for a good rate until they remodel the rooms.

Expected More, Received Less.

This is definitely not the JW Marriott experience that I'm accustomed to. Dated building, freezing cold throughout, way too far away from The Strip for what you get.

I've been traveling to Vegas weekly, so I knew how far away I'd be, but in return for traveling to The Strip I assumed this resort would have similar amenities and experiences as the JW is Scottsdale. Not exactly.

I appreciated the opportunity to use Bonvoy points, but in retrospect would've used them for a Springhill Suites closer to The Strip.

Average resort, at best.

Stayed here for 5 nights in December.

Location is great and staff was friendly.

As a Platinum Elite, I did get upgraded to a larger room which was very kind and made for a comfortable stay since I was working during the day and room had a separate table which I used for working.

The bed was very comfortable. Air conditioning worked well. Shower pressure was good.

This hotel is connected to the Rampart Casino. As part of the daily resort fee, you get $10 free slot play per night of stay which was a fun treat.

As a Platinum Elite, you can also opt in for the free breakfast over points which I highly recommend. The breakfast is located at The Earl Grey Cafe which is a diner in the Rampart Casino. You get a beverage, entree and side item from a special menu. Lots of choices and everything I tried was good, notably the BLTA...at the very least you should make sure you get the bacon! :)

Thanks to one of my good friend he got my other 2 friends and myself 5 free night at the JW Marriott resort located in Summerlin.

10 mins from the strip and about 15mins from downtown . Small casino although very convenient to Red Rock canyon and Traders Joes also nearby Red Rock casino .

Nice swimming pool with a waterfall also a wonderful spa located in the lobby of hotel .
Several restaurants as well a Steakhouse, coffee shop , buffet, Starbucks and Chinese and a deli shop . If your in the area I highly recommend to check them out because it's not as crowded compared to the Strip hotels .

Thanks to my friend I would never be able to afford this property because it's a JW Marriott property one of Marriott high end hotels

Our rehearsal dinner, wedding ceremony, and wedding reception were at the JW Marriott Las Vegas Resort & Spa, and their Events team was outstanding! They were so helpful throughout every step of the planning process! Our guests really enjoyed staying at the hotel, and the food and drink options were exceptional at each event. They go out of their way to ensure their events are a success! The property is beautiful and truly a special place for weddings and other events!

The JW is a great alternative from staying on the Strip. It's quiet, peaceful, classy, and offers guests a resort stay that actually is a resort and has a casino.

The staff were awesome. Everyone from Valet to Front Desk were courteous and helpful.

My room was gigantic. I had a balcony with a view, a bathroom with dual vanities, jetted tub, rainforest shower, and of course a toilet with a hand-held phone on the wall.

We ate at the Earl Grey restaurant and did mobile orders with the Starbucks located at the JW

So, here's the deal. If you enter in the Spa Tower, you may not be in the Spa Tower. It's important to note that there two towers with the casino, restaurants, ans shops in between.

The other tower is the Palms Tower. They have a separate Valet and entrance. Knowing which tower you'll be in first will help you after your stay if at all possible.

A couple more notes.

The JW is about 30 dollars Lyft / Uber from the Strip one way.

There is a Whole Foods and shopping including a Target with Liquor within 5-10 mins.

If you stay at the JW, and if you don't have a car, you'll be on the property which may suit so guests but if you have an itch to be on the Strip, you'll need to figure out how to get there and back due to the distance.

I would stay at the JW without hesitation as it is an oasis in the desert.

One of the more beautiful JW Marriott's you will find in the country.

This is truly a resort with some of the most beautifully manicured grounds you will find. A lot of winding walking paths amongst waterfalls, ponds, a huge swimming pool complex, hot tubs, wedding venues and more. They keep the grounds pretty pristine.

The one problem with the ponds and waterfalls is that it attracts geese which lead to the geese "relieving" themselves in some areas you must then maintain. The geese actually pooped in the pool which lead to the young lifeguards simply not reacting! The guests were complaining which lead to the round lifeguards not reacting! The guests actually stepped barefoot in the geese pool on the pool sidewalks which lead to the lifeguards not reacting! Approximately thirty minutes later a person from housekeeping came by to clean the sidewalk!

Other than a lack of protocols, the resort is gorgeous!

5 Stars are for the looks and customer service! The customer service is amazing here- everyone is so helpful, friendly and accommodating. It is a great hotel if you wana get away to somewhere tropical in the middle of the desert. You must do the Zen walk!

What makes it 3 stars? Quality of food for room service, hardness of the beds, out dated decor. The rooms need to be given some extra love.

I ordered room service twice- I love room service when I travel! Both times not great, items missing, guac was spoiled, flavor was okay.

This hotel is a solid place to stay.. you won't be blown away but you won't be disappointed.

I've had the pleasure of staying at this hotel in Las Vegas for my fifth visit, and I must say, the level of customer service here surpasses any other hotel or resort I've experienced. Faith (pictured on the right), my front desk associate, despite being a trainee, provided such exceptional service that it exceeded many seasoned professionals in the hospitality industry. I can't emphasize enough how genuinely friendly and accommodating Jordan (pictured on the left) and Aulani (pictured in the middle) were when I needed assistance at the front desk. Their warmth and professionalism truly made my stay memorable. If only I could package their customer service and sell it... I'd be a millionaire! Who needs to gamble with great people like this! Faith, keep that beautiful and wonderful smile!

Love it here, especially after the renovation. I have been coming to this spa for many years, and always experienced excellent customer service. I have had great licensed massage therapists (LMT) as well. Even the gym of the spa is amazing & well equipped with both free & stationary weights.

One of my FAVORITE part of the renovated spa is the quiet/meditation room. It is immensely serene to relax in there! Love all the amenities as well. Can't wait to return for another pampering massage in the near future.