Review Highlights
“I spoke with a very friendly and informative gentleman named Kevin who also happens to be the store manager.” in 73 reviews
“He was very professional and helped my wife and I find a great Mattress set and Adjustable base for a killer deal.” in 4 reviews
“A week later I came back to this Best Mattress location simply based off Alan's wonderful customer service.” in 3 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
Kevin S.
About Best Mattress in Las Vegas, Nevada Best Mattress has been locally owned and operated since 1994. Since our inception, we have grown to over 20 locations throughout Nevada and Utah. We pride ourselves on offering superior customer service before and after the sale. Whether you're a back sleeper or side sleeper, prefer a firm mattress or soft mattress, Best Mattress has your perfect fit. At Best Mattress, you'll not only find a mattress that fits your sleep style, but your budget too. We offer flexible financing including one year interest free. Visit us today and get the best sleep ever. Sleep Easy Friends.
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Recommended Reviews
Overall rating
132 reviews
5 stars
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1 star
- Herb R.Las Vegas, NV012Apr 30, 2024
Brian was our salesman who asked the right questions and basically left us to determine the right mattress for our beds. He was very considerate and made certain all of our questions were answered. Buying any product that is expensive can be nerve racking, but Brian again assured us of the mattress (and adjunct bedding items) quality, the delivery/setup, and if necessary the replacement option if we weren't satisfied. We will have our purchases delivered in a few days and expect the products will be, as Brian indicated, perfect for our needs. Thanks, Brian for your help.
Helpful 0Thanks 0Love this 0Oh no 0 - December J.North Las Vegas, NV0813Nov 21, 2023
Please go visit Ericka. She hooked me and my husband up with a new bed. They were reasonable and fair. Her 26 years of experience really helped us get our sleep together.
Helpful 0Thanks 0Love this 0Oh no 0 - S. Gayle P.Brentwood, CA071Jul 30, 2023
Erika helped us and we ended up with the perfect mattress for us. She helped us try out multiple mattresses and didn't try to oversell us. She gave us a lot of information about materials and sleep habits, etc. We're very happy.
We also got same day delivery which was exactly what we needed, and our sleep experience is 1000% better. We love our new mattress, and the folks who delivered it and set it up for us paid so much attention to detail. Very fast and professional.Helpful 0Thanks 0Love this 0Oh no 0 - Christina B.Las Vegas, NV03613Jan 5, 2023
I almost never leave a bad review for a business.
I needed a mattress ASAP. I walked into this store and there were about four sales people sitting around. The store is extremely small. The main sales guy immediately tried selling me some kind of $5,000 bed without listening to anything I was saying while the other employees just watched. The icing on the cake was when a red-headed saleswoman sitting in the back corner desk stood up and actually started yelling at me from across the store about how I "won't get a mattress any cheaper..." It was very disturbing to say the least.
I went back to another store where I bought a mattress in the past, even though it is a further drive from my house (Mattress Firm Aliante on Decatur) and I now have a really nice Stearns and Foster bed.Helpful 0Thanks 0Love this 0Oh no 0 - Holly K.Normandy Park, WA943Jan 13, 2023
If you need a new mattress Erika at Best Mattress is the person to go see. My hips have been killing me for years and she listened to what my problems were and fitted me with a bed that has helped me feel 1000x better. I can't say enough good things about how she helped and got me a great deal! Go see her!
Helpful 0Thanks 0Love this 1Oh no 0 - K T.Las Vegas, NV0111Jul 2, 2022
My wife and I went in approximately two weeks ago looking for a new mattress. I have previously slept on a Tempur-pedic with an adjustable base for the last 4+ years. I was looking for something different when I met by Erika with a K.
She was very helpful and not pushy at all. She showed me everything I wanted to see that matched the description of what I was looking for and the last thing I looked at was the beauty rest black K series. Erika explained how to properly use the adjustable base to achieve zero gravity. I understand that specific mattress may not be in everyone's budget however I have not slept like this in my whole life. I am very pleased with the service I have received as well as the product knowledge that Erica and the manager displayed.
When I need another mattress I will certainly head back here. Thank you for all of your help.Helpful 0Thanks 0Love this 0Oh no 0 - Rick D.Windsor, CA701Nov 15, 2022Updated review
We bought a brand new Sealy Mattress at this store, it didn't even last 1 year before it had valleys and peaks so bad that it has been hurting my lower back. We continuously spin it , but it only helps for a couple of days. I contacted the store, they sent out a guy from a company that checked it with no one on it, and said it was within range. We have had mattresses, in the past, that lasted for many years. Because of this, I would never buy from them again because I feel they must buy defective mattresses from suppliers so they can make more profits.
Helpful 0Thanks 0Love this 0Oh no 0Sep 14, 2021Previous reviewWe bought a Sealy $1,100.00 Matteres from these people to go with our brand new bed. This has been the worst mattress we have ever owned. I contacted Best Mattress and they sent out a guy who strung a string across the mattress to see how much drop there was, but not after someone laid on it to feel all the valleys and ridges. Both my wife and I have been having back problems due to this problem. The guy said, after his bogus check, it was within manufacturers normal use. I say BULLSHIT!, we had previous mattresses that are old and none have felt as bad as this one! If we would have known this before, we would have bought an old mattress. This is theft if you ask me!
- Adrien A.Las Vegas, NV075Dec 24, 2022
Was shopping for a adjustable base and Sir Alex has provided me the best base that fits my needs. He is very knowledgeable about the products and really friendly but professional! Definitely an asset of their company! See him if you need any mattresses, bases etc!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Jacquie M.Mesa, AZ234Jan 17, 2023
I've had my mattress a few years now and am still so happy I made this purchase!! Erika has continued to help me with other purchases at Best Mattress over that time with all my mattress needs. She is thorough and really takes the time to listen and understand what I need, not just to sell me any mattress but the right one for me. Hands down the only person and place I'd trust!
Helpful 0Thanks 0Love this 0Oh no 0 - Jenn S.Las Vegas, NV590195Feb 21, 2022
I had no idea you could try out and buy Purple mattresses in person, but Best Mattress has them! Alan and Kevin were super helpful and found me the best deals.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Best M.
Feb 22, 2022
Thank you so much for your kind words, Jenn. We really appreciate you taking the time out to share your experience with us.
Thank you,
Best Mattress